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FAQ

  • CAN I EXCHANGE MY DRESS FOR ANOTHER SIZE OR STYLE?
    You sure can, if it's been fewer than 45 days since your original order was delivered! Just head over to our Return & Exchange page here and click "Start My Exchange."
  • MY ORDER SAYS NON-RETURNABLE WHEN I TRY TO PROCESS A RETURN/EXCHANGE THROUGH THE RETURNS CENTER. WHAT DO I DO?
    Please visit our Customer Care form (linked here) to reach out to us for further assistance with your return or exchange for an eGift Card. We are happy to take a look at your order and offer our assistance.
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